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We will contact you within 24 hours on weekdays.

Contact us

We will contact you within 24 hours on weekdays.

Danske Bank International

Street address

Mailing address

Opening hours



​Danske Bank International
13, rue Edward Steichen
L-2540 Luxembourg

Danske Bank International
P.O. Box 173
L-2011 Luxembourg

08.30-17.00 CET, business days


Client Services




VAT number


+352 46 12 75 1
+352 46 12 75 400

+352 47 30 78




Technical helpdesk
Monday-Thursday              08.00-23.00
Friday                              08.00-20.00
Saturday                          09.00-19.00
Sunday                            09.00-23.00

Client Services
Business days                   08.30-17.00 (CET) 

+352 46 12 75 550


+352 46 12 75 400

MasterCard Contacts

Client Services
For queries related to your account or cash/credit limits
(business days 08.30-17.00 CET)

SIX card blocking service
In case your card is lost or stolen

World Elite MasterCard

Call MasterCard Gateway for all queries related to your World Elite. First, you will be asked to enter your credit card number. Should you not have your card number available, please hold the line until you are automatically transferred to an agent.
  • Press 1, Bank account information, for queries related to your account or cash/credit limits (business days 08.30-17.00 CET
  • Press 2, Lost or stolen card (you will be transferred to SIX card blocking services, 24/7), insurance queries or emergency queries.
  • Press 3, Travel and Concierge requests, for travel assistance
  • Press 4 for any other query 
Gold and Platinum MasterCard
For travel assistance and insurance queries
  • Press 1, SOS International, for urgent travel assistance (24/7)
  • Press 2, Codan Forsikring, for insurance claim queries
  • Press 3, Codan Forsikring customer service, for other insurance queries or non acute travel assistance

    Option 4, Danske Bank card service, is not applicable for clients of Danske Bank International. Please call Client Services on 46 12 75 400.
Information regarding updated Terms & Conditions
As per 1 January 2016, our credit card company changed name from Cetrel to SIX Payment Services. Please note that the Terms & Conditions documents have been updated to reflect the name change, however no changes has been made to the actual terms and conditions or insurance coverage.

+352 46 12 75 400


+352 49 10 10


+352 24 87 16 90


 +45 45 12 91 00


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Please share with us your positive or negative feedback by writing an e-mail to;


If you have a complaint, please follow the Complaints Procedure;