Online Meeting

Online Meeting

Hold a meeting with your
adviser online
 
  • ​Meet your adviser from the comfort of your home
  • It is easy,  safe and free of charge
  • Multiple parties can join from different locations

A good supplement for a physical meeting

  

An Online Meeting is a free-of-charge and safe service that allows registered eBanking users to receive high-quality advisory services in the comfort of their home.

By sharing illustrations and calculations, we can guide you through complex subjects such as Mortgages and Financial reviews, in an easy and convenient manner.

You do not have to install anything on your computer. All you need is a computer with eBanking access and a telephone.

 

 

Apply for Danske eBanking

Contact Client Services on +352 46 12 75 400 or clientservices.lux@danskebank.lu
 

 

 

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Questions and answers

Do I need special features on my PC to hold an online meeting?

No, most modern ordinary computers – both PCs and Macs – will meet the requirements for using the Online Meeting service. You do not need any additional equipment – just a telephone, as you will be speaking to the Adviser on the phone.

What type of Internet connection do I require?

Online Meeting uses standard Internet connections. If you have an older modem connection or a 3G connection with insufficient coverage, you may experience problems. If you do, the meeting can be held over the phone without using the Internet or you can arrange a meeting at your branch instead.

Is my meeting secure?

Security is important for Danske Bank, and we have taken every precaution to ensure that no one else can gain access to an Online Meeting. You must, of course, apply the same security measures as you always do when using the Internet.

Can more than one person take part in an online meeting?

You are of course welcome to have your spouse or cohabitant, for example, join a Danske Online Meeting. You will have to use the same PC and put the phone on speaker. If the other party/parties are in a different location we are able to accommodate up to 5 people (including the adviser). They need to be Danske Bank eBanking customers and have access to a phone and PC/Laptop.

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